The hardest thing about starting a new internship is learning the different ways things work. At my previous internship, I had progressed to the point where I could almost work autonomously because I knew my tasks and responsibilities so well I could just get on with them. It was a small in-house team, so our “client” remained the same and the work I did was often cyclical.
Walking in to Skye Gilligan Consulting on my first day, I had to learn how their team does things and what I’d be expected to do from scratch. Interning in a consultancy seemed intimidating at first, as it can be very fast-paced to meet all your clients’ demands. However, after my first day I already felt at ease and knew I was going to get so much invaluable experience.
The first thing I did on my first day in the office was learn about the systems they use to allocate work, such as Trello. I also got briefed on the clients I’d be working with. This was daunting in itself because many of them are from technical industries I was unfamiliar with. However, since then I’ve done a lot of research and have surprised myself with how fast I’ve learnt!
A business meeting with a potential client was scheduled for shortly after my briefing, and I was invited to sit in on it. I instantly felt welcome and as though I was part of the team. It also helped me get a deeper understanding of what kind of work this consultancy does.
Straight after the meeting I was tasked with writing blog posts for a client in the fitness industry. The internship stereotype of getting coffee and photocopying stuff is almost laughable because I started doing meaningful things right away! I’m really glad I’m learning a lot and being mentored by talented people in the industry I want to work in.
Most of my tasks revolve around content creation in some form: blogging/article writing, social media and writing newsletters on Mail Chimp. The most challenging thing for me on my first day was having to wait to be given a task. Since I still wasn’t familiar with the clients and the work that needed to be done for them, I felt a bit lost without being told exactly what to do. The consultancy was very busy and with only a small team of four workers to assist her, my supervisor was flat out. So often we’re told that we should be taking initiative and that we shouldn’t wait to be told what to do; we should be seeing gaps that need to be filled.
I do agree with this; however, I also think it’s important to give yourself a break. No one expects you to know everything on your very first day. Instead of developing extra content, I showed my initiative by reading through previous blogs and social media posts to familiarise myself with the writing styles and type of content that gets published. Of course, I also asked if there was anything I could help with.
My supervisor has already shown me programs such as Hootsuite and Mail Chimp in detail, so I feel like I’ve learnt a lot already. I can’t wait to see where the rest of my journey takes me.

Hey Elyse! I resonate with this so much.
I’m someone that really likes to be working on a task all the time and whilst I also, feel as though I am really good at taking initiative and starting on tasks without being asked, you definitely need a bit of an intro to the organisation before you can do that.
It’s hard to find a balance between asking for tasks and using initiative as you want to ensure that you’re doing things that are going to benefit the organisation. I find that engaging in conversations and even listening to other people’s conversations within the organisation is a good way of getting up to speed with what they’re working on and what you can potentially help with.
I look forward to hearing more!
Hey Elyse, great first blog, your internship sounds like its going to be full of diversity!
I am so relieved after reading through your blog that you also felt a little bit lost and unsure, because that is exactly how I felt sometimes throughout my internship. Sometimes I knew exactly what to do and was entertained for hours but then other times my supervisor was so busy I just felt like I was in the way which was quite discouraging! It’s quite difficult and uncomfortable trying to find a happy medium between showing initiative and not getting in the way or doing unhelpful tasks…
On the flip side, I can also relate to your comment about the internship stereotype being laughable because that’s what I also felt like as well! When it rains it pours hey…
How great is Hootsuite! I have also been shown this and become more familiar with it throughout my internship even though we talk about it at Uni and through word of mouth, I love it almost as much as Canva!
Can’t wait to hear more!